Privacy Policy

Effective Date: 01 January 2026

Introduction

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our portal and related services. Your privacy is important to us, and we are committed to protecting your personal information.

Information We Collect

Personal Information: Such as your name, email address, phone number, and other contact details you may provide voluntarily through forms, registration, or correspondence.

Usage Data: Information on how you access and use our website, including your IP address, browser type, device identifiers, and browsing actions.

Cookies and Tracking: We may use cookies and similar tracking technologies to enhance user experience and analyse website traffic.

How We Use Your Information

  • To operate, maintain, and improve our portal and services.
  • To communicate with you and respond to your inquiries or requests.
  • To send you important updates, administrative messages, or newsletters (if you opt in).
  • To detect, prevent, and address technical issues or fraudulent activity.
  • To comply with legal and regulatory obligations.

Information Sharing and Disclosure

  • We do not sell, trade, or rent your personal information to third parties.
  • We may share your information with trusted third-party service providers who assist in operating our website or conducting our business, so long as those parties agree to keep this information confidential.
  • We may also disclose your information if required by law or to protect the rights, property, or safety of our users or others.

Data Security

We have implemented appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a more extended retention period is required or permitted by law.

Your Rights and Choice

  • You may have the right to access, correct, or delete your personal information we hold about you.
  • You may opt out of receiving non-essential communications from us at any time.
  • If you wish to exercise these rights, don't hesitate to contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites or services that we do not operate. We are not responsible for the privacy practices of such third-party sites and encourage you to review their privacy policies.

Changes to This Privacy

We may update our Privacy Policy from time to time. When we do, we will revise the "Effective date" above. We encourage you to review this page periodically for any changes.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at dp@nsw.ng.